You may think it’s new, but the United States has put telemedicine to good use since the 1960s. It’s what health care professionals use to monitor and treat the astronauts when they’re in space. It’s also been used for decades to enhance medical care for patients in rural and isolated areas throughout the world.
Today, with advances in computer technology and the spread of electronic devices into more households than not in the United States, telemedicine is often a very convenient alternative to traveling to our Chesapeake ERgent Care facilities to address many minor illnesses.
Studies show there’s no loss in quality of care with telemedicine, and patient satisfaction is high. Some research shows that health outcomes are actually improved since you’re more likely to seek care and start treatment sooner when you can visit your doctor via the convenience of a Wi-Fi connection.
Telemedicine services are appropriate for adults and children. Imagine the relief of video conferencing with a health care provider regarding your child’s symptoms versus dragging a cranky toddler out of bed for an office visit.
At Chesapeake ERgent Care, we take pride in our ability to see most of our patients within 30 minutes or less of their arrival. But when you’re sick, 30 minutes can feel like an eternity. Add to that the time it takes to get dressed, drive here, and then get back home and tucked into bed, and you’re spending hours rather than minutes to get the medical care you or your loved ones need.
No need to leave the comfort of your home with telemedicine. We can also connect with you at work if that’s necessary. And your medical information is safe. Our system is secure and follows all state and federal guidelines regarding confidentiality and the Health Insurance Portability and Accountability Act (HIPAA).
10 ailments we can treat with telemedicine
As always, if you have a life-threatening emergency, call 911. We can’t — not yet anyway — obtain X-rays or other diagnostic studies via telemedicine. And you still have to come in if we determine you need stitches or other hands-on care.
But typically, any illness — and other ailment — for which you would consider seeing an urgent care provider can be treated, or at least assessed, with our telemedicine service at Chesapeake ERgent Care. This includes:
- Sore throat, stuffy nose
- Allergies, sinus symptoms
- Cold and flu
- Nausea, vomiting, diarrhea
- Bronchitis, cough
- Rashes, including poison ivy, and other skin conditions
- Bug bites, including tick bites
- Pink eye
- Urinary tract infection
- Sprains and strains, including back pain and sports injuries
How telemedicine works
A telemedicine visit is very similar to a typical office visit. Your ERgent Care provider connects with you via video conferencing and carefully reviews your medical history as well as your symptoms.
It’s important that you give your telemedicine provider a detailed medical history that includes the medications or supplements you currently use since this can affect your treatment plan. Be prepared to answer questions about your symptoms, including when they began and whether you feel they’re worsening or staying the same.
During the telemedicine visit, your provider documents details in your chart, makes a diagnosis, and discusses the recommended treatment strategy. We can call the pharmacy of your choice to fill any medications prescribed, write a note for your employer or your child’s school regarding the medical necessity for an absence, and/or make referrals for further medical care when necessary.
At Chesapeake ERgent Care, we make it easy to connect to our telemedicine services. You’ll need our app, a camera-enabled device, and a Wi-Fi connection. Or you can log in from our telemedicine website and request a consultation. Telemedicine visits are available during our regular office hours. Call today for further details.